MPMatt Punterbringing HumanBackGet Max under my badge
You scanned Matt Punter’s code

For twenty years brokers have been made to do machine work. Re-key it, chase it, answer it at 9pm, carry it between systems that do not talk. The human became the road the work travelled on, because nobody laid one.

Matt Punter is bringing HumanBack.

He built the machine so you could stop being one. Two engines, one fixed monthly fee: Max AI Broker bringing HumanBack, Flip360 bringing GivingBack.

  • #HumanBackMax AI Broker does the machine work. Answers at 9pm, drafts the file, waits for your click. You get the kitchen table back.
  • #GivingBackFlip360 pays you for the mates you refer, and half of its own share goes back to the town that made the value. We rise by lifting others.

Walk into a house where Max already worksPunters Finance →ASAP Capital →TSC Mortgage Brokers, January 2027

HumanBack · Matt Punter ft. Max AI Broker · an original track, every frame ours · 84 seconds · #HumanBack #GivingBack
For brokerage owners

Answer every enquiry in sixty seconds, day or night, without hiring anyone and without handing your licence to a robot.

Max AI Broker is the sales office Matt Punter put behind Punters Finance and ASAP Capital. It meets the client, qualifies the deal and drafts the whole file. Your broker approves, edits or rejects. Same engine, your badge, one fixed monthly fee per brokerage.

  • $1.14bnsettled by Matt’s brokerages
  • 9,000+clients served
  • 3xFinsure Broker of the Year
  • Live nowPunters Finance and ASAP Capital. TSC Mortgage Brokers January 2027
The three questions you are asking
1

Why should I do this?

Because your enquiries do not keep office hours and you do.

The one that lands at 9pm Friday is answered at 9pm Friday, in plain words, qualified, with the deal sheet on your desk before you wake up. The one that arrives while you are on the phone gets the same. The lead that used to go to the next broker on the list stays yours. You are not buying software. You are buying the enquiries you are currently losing.

2

How does this help my business?

The engine takes the 70 percent of the week that is not broking.

Reading, chasing, re-typing, summarising, the first conversation fifty times a week. Max does the first conversation. The office writes the first draft of everything: deal sheet, document list, lender shortlist, preliminary assessment, the compliance ladder. Your brokers open a desk where the file is already right and spend the day on the 30 percent that needs a licence and a conscience. More files per week, same headcount, nobody lost on a weekend, and the chasing stops costing a salary.

3

I sign up and get what, when, how?

Your badge on Matt’s engine. Leave your details below; Matt’s office books a twenty minute walkthrough on your own shape.

Then your brand, your voice, your licensee, your Credit Guide and your lender panel go on the engine. Your brokers sign in to a desk with files already drafted. Your clients get a page where the file is, where they upload, sign and ask. You get the board that shows every enquiry in and every file moving, by broker, by day. One fixed monthly fee per brokerage. No per seat, no per lead, no cut of your deals.

Everything under the badge

What you get. All of it, named.

  • Max, your 24 hour sales office.Meets every enquiry in your name and your voice, asks the fact find in plain words, works out who on your team should hold it, and hands over with the questions already answered. Your face on the front if you want it.
  • The office that drafts the file.Deal sheet, first reply, document list, lender shortlist, Credit Guide ready for signature, preliminary assessment headings. On your broker’s desk before anyone has typed a word.
  • The human gate. Approve, edit, reject.Nothing reaches a client or a lender until a licensed human on your team clicks. Not a policy. A gate that cannot be skipped. Every edit and every reason is kept, and the office learns from what you decided.
  • A compliance officer on every word.Each outbound message checked against NCCP, Privacy Act, Spam Act and ASIC guidance, with the check on file. A regulatory library of 5,744 citable sections from 17 primary sources, checked monthly.
  • The client page.Where the file is, upload, sign, ask. No email chains. Consent on record before any message. A STOP that works within a minute.
  • The desk and the owner’s board.Enquiries in, files moving, files stuck, by broker and by day, on one screen. You see your business the way Matt sees his.
  • Your knowledge stays yours.What the office learns from your files is private to your brokerage. You start with the house seed Matt built on his own deals; you never share yours.
  • The road Matt built.Six months on his own four brands, on his own licence, on his own clients. Every control on the engine today exists because of something the early run taught.
  • Alongside it: Flip360, the referral network.Leads in from a network of 652,488 referral active professionals across 2,629 postcodes: active income. Leads out, on the accountants, agents, planners and lawyers you already refer to for nothing: 75 percent of the fee to you when it settles. Five time stamped handshakes, invoicing and the RCTI tax pack done. A separate membership with its price published on flip360.dev.
Why you cannot lose this bet

Matt went first. On his own licence, with his own clients.

He did not build a product to sell you

He built it because he was losing Friday night enquiries and doing the same first conversation fifty times a week at Punters Finance. He put it under his own licence and ran it on his own book for six months before he let anyone else near it. ASAP Capital went on next. TSC Mortgage Brokers, twelve years and 9,000 clients, goes on in January 2027 under full NCCP.

The guarantee is a gate, not a promise

Nothing Max or the office writes reaches a client or a lender until your broker approves it. If you do not like a draft you reject it, write why, and the office learns. Your licence is never in the engine’s hands. It is in yours, where it has always been, with the chasing taken off your desk.

Why he is telling you at all

“I would rather the whole industry got better at this than keep it to myself.”

Keeping it to himself makes his brands a little stronger. Putting it under your badge makes the whole profession stronger and pays him a fixed fee, not a cut of your deals.

What you are about to say
“My clients will know they are talking to a robot.”

They are told. Max says he is an AI and that a licensed broker reviews everything. Clients at Punters Finance talk to him at 11pm because he answers at 11pm. The broker they meet next morning already has their story.

“This is the thing that cuts brokers out.”

It is the opposite. A broker built it so brokers keep the part that needs a licence. Every file ends at a human desk. The machine does machine work; the human does human work; the client only ever sees a human’s click.

“What does it cost?”

One fixed monthly fee per brokerage. No per seat, no per lead, no percentage of your trail or your upfront. Matt gives you the number at the walkthrough, on your own shape. Flip360 is separate and publishes its own price.

“I am too small for this.”

The smaller the office, the more a 9pm enquiry costs you when nobody answers it. A one broker shop with Max has a sales office. That is the whole point.

“I do not have time to set up software.”

You do not set it up. You hand over your brand, your licensee details and your lender panel at the walkthrough and Matt’s office does the rest. Your brokers sign in to a desk with files already drafted.

This week

Matt is in the room. That is the only reason this page exists.

Find him on the floor, or leave your details and his office books the twenty minute walkthrough. Either way, the enquiry you lose tonight is the last one you have to.

Everything above this line is the offer. Everything below is the long read: why Matt did it, where you sit on the adoption curve, the engines, and Max himself, live on this page.

Why Matt did this, and why he wants you to
“I would rather the whole industry got better at this than keep it to myself. Brokers freed from the chasing so they can do the part that needs a licence and a conscience.”Matt Punter, founder of Punters Finance, ASAP Capital, TSC Mortgage Brokers and Flip360
Why he did it

Revenue was leaking out of his own brokerages

An enquiry at 9pm on a Friday waited until Monday. A lead that did not get a reply in an hour went to the next broker on the list. Documents were chased by people paid to give credit advice. Across four brands that was settlements lost, salary spent on admin, and margin per deal shrinking. So he built a 24/7 digital sales office, Max AI Broker, and put it at the front of Punters Finance and ASAP Capital. Nothing waits. The licensed human opens a file already drafted.

Why he wants you to

The industry gets better together or not at all

Every brokerage leaks the same way and every one of them refers clients to accountants, agents, planners and lawyers for nothing. Matt went first, took the risk on his own licence and his own clients, and proved it works. Keeping that to himself would make his brands a little stronger. Sharing it, under your badge, on his engines, makes the whole profession stronger and pays him a fixed fee rather than a cut of your deals.

The split

Machines do machine work. Humans do human work.

A broker’s week used to be about 70 percent reading, chasing, re-typing and summarising, and 30 percent judgement, authority and the licensed call. The engine takes the 70. Your people keep the 30, which is the part they trained for and the part clients remember. Settlements go up because nothing waits. Margin per deal goes up because the chasing stops costing a salary. Staff stay because the job is the good part again.

What it does for you

Two leaks closed, one new tap opened

  • Stops revenue leakage from lost leads. A 24/7 digital sales office that answers, qualifies and drafts, so no enquiry goes cold.
  • Higher profit margin per deal. The chasing stops costing a salary; brokers spend the day on the part that needs a licence.
  • New business from the Flip360 referral network. Leads in for active income. Leads out, on referrals you already make, for passive income.
Where you are on the curve

Matt took the early adopter risk. You get the road he built.

Every technology crosses the same curve. Someone goes first, breaks things, fixes them, and writes down what works. Matt did that with his own four brands over the last six months. If you are a brokerage principal reading this at a conference, you are the early majority: the people who buy the proven engine instead of the experiment.

ASAPPuntersTSCFlip360 YOU, TODAY
InnovatorsEarly adoptersEarly majorityLate majorityLaggards
YOUEverything between your marker and theirs has been built, run on real deals, and in one case already broken and fixed. The controls on the engine today exist because of what the early run taught: one sending path, consent on record before any message, a compliance check on every word, a STOP that works within a minute.
The car analogy, because it is exactly right

You drive a Lexus or a Merc. Nobody asks whether you built the engine.

Your brokerage is the badge on the bonnet. Your name, your voice, your face, your licensee details, your lender panel. Underneath, the same two engines Matt runs in his own businesses. White labelled. Subscribed, not built.

You own this

The badge

What your clients and your lenders see.

  • Your brand, colours and website
  • Your voice: Max speaks the way your office speaks
  • Your face, if you want one on the front
  • Your licensee, your Credit Guide, your lender panel, your compliance rulebook
  • Your brokers at the gate. Every send is a human’s click
You subscribe to this

The chassis

What Matt’s group built and runs. One fixed monthly fee per brokerage. No per seat, no per lead.

  • The office: reads the enquiry, drafts the reply, requests the documents, shortlists lenders, drafts the submission
  • The compliance officer: every outbound word checked against NCCP, Privacy Act, Spam Act and ASIC guidance, on file
  • The client page: where the file is, upload, sign, ask. No email chains
  • The desk and the board: the owner watches enquiries in, files moving, files stuck, by broker, by day
  • A regulatory library of 5,744 citable sections from 17 primary sources, checked monthly
1Engine one · sales

Max AI Broker

Meets the enquiry at 11pm. Asks the fact find in plain words. Works out who in your team should hold it. Drafts the first reply and the document list. Your broker opens the desk to a file already right and spends the day on the part that needs a licence.

More settlementsNobody waits until Monday
Bigger margin per dealThe chasing stops costing a salary
  • Running at ASAP Capital and Punters Finance now; TSC Mortgage Brokers live January 2027
  • Built on the Stanford SALT Human Agency Scale: AI carries the admin, the licensed human holds the judgement
See Max working ↓
2Engine two · leads

Flip360

You already send clients to accountants, agents, planners, builders and lawyers you trust, for nothing. Flip360 puts every referral on the record with five time stamped handshakes and pays the referrer 75 percent of the fee when it settles. Leads flow in to your brokerage from the network: active income. Leads you send out earn you a cut: passive income.

Leads inActive income from the network
Leads outPassive income on what you already refer
  • 652,488 referral active professionals mapped across 2,629 Australian postcodes
  • Platform invoicing, settlement and the RCTI tax pack done for you
  • Live nationally. One paid referral a month covers the membership
  • Half of Flip360’s own share of every referral fee goes to a community fund, 80 percent of it voted in the region the referral came from
Open Flip360 →
Engine one, running

This is Max. Type what a client would type.

The Punters Finance reference build, live on this page. Try a scenario and watch him diagnose, route to the right kind of broker, and hand over with the questions already answered. In your brokerage he carries your name and voice. This copy is a demonstration: nothing here reaches a real broker.

Max · AI customer servicehere now · reference build
Not a broker
Demonstration. A reference build in Punters Finance colours. Nothing you type is sent to a broker or a lender.
Hi, I’m Max. I’m the AI at the front of Punters Finance. Tell me what happened with the bank, or what you’re trying to do, and I’ll get you to the right licensed broker with the questions already answered. This is a demonstration: nothing you type here goes to a real broker.
  1. He listens and shapes the enquiry.Plain words. No form. He asks what is missing and reads it back.
  2. He routes it.Development to a development specialist. SMSF and adverse credit to a specialist. Mainstream to a mainstream broker. In your brokerage: to the right person on your team. The rule and the confidence are written on the file so the routing learns.
  3. The office drafts.First reply, document list, lender shortlist, the credit guide ready for signature, the preliminary assessment headings. All waiting as items on the broker’s desk.
  4. A human decides.Approve, edit, add, delete, send. The client only ever sees a human’s click. The compliance check on every word is on file.
  5. The owner watches.Enquiries, routing, drafts, sends, stuck files, by broker and by day, on one screen.
See the whole thing work, as client then as broker →

Two minutes on the real engine. You type a client's words; the office routes it, writes the deal sheet and drafts the file; then you sit at the broker's desk and approve, edit or reject. A demonstration file, swept after a day.

See and hear Max →

The spoken Max, with a face. In your brokerage it is your voice and, if you want, your face. Needs a microphone; works best on a phone.

Work with Matt

Three ways in.

For your brokerage

Get the engines under your badge

Max AI Broker configured for your brand, your voice, your licensee and your lender panel, with Flip360 membership for the network. One fixed monthly fee per brokerage. Leave your details and Matt’s office books you a twenty minute walkthrough on your own shape.

Leave your details
For your event

Book Matt to speak

Panels, keynotes, podcasts, boardroom sessions. Bank policy, broker economics and the blended workforce, explained the way he explains them to clients. His media kit, bio and one sheet are on his site.

Open the booking kit
For the long game

Follow the pathway

Matt has written down where this is going, in public, with dates and evidence, and nothing claimed that has not happened yet. If you want to understand the man before the method, start there.

Read the pathway

When you leave your details, the follow up is run by Matt’s AI office assistant under his authority. You are told when it is the assistant and when it is Matt. Ask for a person at any point and you get one.

The record

Nothing on this page is a plan. Max is live at Punters Finance and ASAP Capital. Flip360 is live nationally. TSC Mortgage Brokers moves onto the same office in January 2027.

Matt Punter, Birtinya, October 2026

2017 · 2019 · 2021Finsure Broker of the Year2021Finsure Young Gun QLD, Sam Gardiner2021Australian Mortgage Awards finalist, Specialist Lending2022Finsure Broker of the Year finalist